Two established U.S.-based data providers are now facing legal action over systematic data fabrication. What does this mean for industry quality standards and trust in market research?
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Newsletter Cover Apr-1

Systemic Failure in Data Quality – And What We Can Learn from It

Here’s what’s inside this issue:

  1. A scandal shaking the industry: The indictment of Op4G & Slice MR sends a clear signal—data fraud runs deeper than many thought.
  2. Case Study: What happens when poor data quality goes undetected? Real consequences, real lessons.
  3. ESOMAR: ReDem CEO Florian Kögl appointed as the new ESOMAR Representative for Austria.
  4. ReDem 3.0 Launch Event: Join us as we unveil ReDem 3.0: a complete platform upgrade with new features, enhanced data quality checks, and a reimagined user experience.

U.S. Research Firms Indicted for Fabricating Survey Data

$10Million Fraud Case

Source: US Department of Justice

The U.S. Department of Justice has filed charges against Opinions for Good (Op4G) and Slice MR. The accusation is serious: both market research firms are alleged to have systematically fabricated survey data over several years, resulting in fraud totaling $ 10 million.

 

What distinguishes this case is that it does not involve click farms or dubious actors on the fringes of the industry. Instead, the charges point to alleged criminal activities orchestrated and approved by company leadership—within two U.S.-based, established market research providers. Unlike past fraud scandals, this incident occurred inside the standard supply chain, involving firms that were presumably vetted according to the same quality standards that the industry relies on.

 

On April 15, 2025, eight individuals were formally indicted. All accused are presumed innocent until proven guilty. The indictment outlines a scheme of international fraud involving fabricated survey data. According to the court documents, the companies hired so-called “ants”—individuals paid to submit fake responses to online surveys. These individuals were given detailed instructions on how to answer screening questions, how long to spend on each survey to appear legitimate, and how to use VPN services to mask their IP addresses.

 

Once again, this case makes one thing clear:
Data quality does not begin with trust—it begins with transparency.

 

Read the official DOJ press release

 

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For those interested in a deeper dive into the background of the case, we recommend the latest episode of the Greenbook Podcast: "When Good Data Goes Bad: The $10M Fraud Shaking the Industry"

To the episode

What happens when bad data isn't detected and removed?

A brand tracking study by Austrian media and market research agency Media1, conducted for Stiegl, one of Austria’s most iconic beer brands, offers a striking illustration of the risks poor data poses.

 

During fieldwork, 16% of interviews were flagged as low quality and excluded from the dataset. But what if they hadn’t been? This hypothetical scenario highlights a very real risk: the potential distortion of strategic insights if bad data remains unchecked.

 

The case study was presented at this year’s GOR Conference 2025 in Berlin and has been nominated for the Impact & Innovation Award.

 

Read the full case study

 

ReDem CEO appointed ESOMAR representative for Austria

„My goal is to strengthen ESOMAR’s global commitment to quality and transparency across the DACH region, while also giving Austrian market research a stronger voice on the international stage.“– Florian Kögl.

 

 

New ESOMAR Representative (1)

A strong signal for cross-border collaboration, elevated quality standards, and a forward-thinking approach to research.

 

 

Hubspot_LandingPage_LaunchEvent_v3

Launch Event: ReDem 3.0 Has Arrived!

📅 Date: May 28

🕒 Time: 2:00 PM BST (London) / 3:00 PM CEST (Vienna) / 9:00 AM EDT (NY)

📍 Location: Online - Register now

👥 Who should join: From explorer to ReDem power user - everyone is welcome.

Survey fraud is becoming more sophisticated.
Low-quality data is on the rise.
Smart data cleaning is more critical than ever.

 

That’s why ReDem 3.0 isn’t just an update—it’s a completely new and more powerful version of our platform:

Florian Kreis
  • NEW Quality Checks: Expanded detection capabilities for identifying survey fraud with even greater accuracy.
  • A whole new way to see your data: Experience a new look & feel - enabling faster analysis and clearer, at-a-glance assessments of data quality.
  • API-first architecture: With our new architecture, ReDem 3.0 connects easily to your existing tools - enabling real-time data cleaning as surveys roll in. 

🔥 Join us when we officially launch ReDem 3.0!

Sign up Now

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Your  ReDem® Team

Redem GmbH, Hafenstraße 47-51, Linz, Upper Austria 4020, Austria

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